Restructuring and Re-engineering of Tourism Organisations

TEAM's senior management have been involved in strategic planning for tourism destinations for many years and have unrivalled experience in the planning, design and implementation of new tourism structures and the business planning of destination operations, in both the UK and abroad.

Our destination consultants have contributed substantially to the current round of tourism restructuring activity in England, through involvement in the North West, North East, Yorkshire, South West and the East Midlands and through policy review work and planning / implementation for specific destinations. Frequently, our work has embraced the wider context of strategic marketing for economic development and regeneration.

Before setting up TEAM, Managing Director, Roger Carter was responsible for setting up the Edinburgh Tourist Board from 1990 and running it for six years. He then oversaw its transition to a regional organisation (the Edinburgh and Lothians Tourist Board) in 1996. In 1995, he prepared and promoted plans for a new tourism organisation for Stratford-upon-Avon and Warwick, often regarded as a role model by other DMOs in England.

No two solutions have been identical. We have a strong track record of working with local stakeholders to devise innovative solutions that are appropriate to the local circumstances.

In 2004, TEAM completed the first global survey of tourism authorities and organisations for UNWTO and subsequently helped UNWTO to organise a follow-up conference on New Models for Destination Management and Marketing.

More Information on TEAM's Work

Click on the link at the top of the page to view a complete list of TEAM’s projects or, for a list of projects relating specifically to work on Restructuring and Re-engineering of Tourism Organisations, use the link provided here.

Current and Recent Projects

Since it started in 1997, TEAM has been involved in major restructuring work in:

• Destination Partnership Project for Monmouthshire County Council with the establsihment of a new Monmouthshire Destination Partnership as the strategic body for tourism in Monmouthshire as one of the key tasks.
• Consultancy on international offices and marketing tools for the Namibia Tourism Board, which included research amongst NTOs and agencies.
• Delivery Structure and Governance Study for the Weaver Valley Management Board. This objective of the project was to identify the most appropriate delivery vehicle for the economic, environmental and community regeneration of the Weaver Valley area.